Luxury car travel in Birmingham and the West Midlands
Choose the competent drivers from Mile High Chauffeurs for a smooth and relaxing journey. All our vehicles are regularly serviced to give you the best travelling experience.
Conditions for chauffeur hire
Airport collection parking charges, where applicable, are extra. Waiting time up to one hour is included for all airport bookings and £30 per hour is charged thereafter. Parking tickets gained by the client requesting to wait will be charged at cost.
The chauffeur will choose the best route to the destination depending on the traffic conditions. We cannot be held responsible for any unforeseen conditions, road closures, accidents, passengers not adhering to journey start times, weather or acts of God that prevent the driver from arriving on time, leading to missed appointments, flights etc.
Passengers must take care of their own items and loss or damage to personal articles during or after hire period is not our responsibility.
Conditions for wedding hire
The maximum hire period for weddings is 2.5 hours from time of arrival at pick up point to the time of drop off at the last destination, unless otherwise agreed at the time of booking.
Additional hire is at the discretion of the chauffeurs and at a rate of £30 per hour, which must be paid on the wedding day.
If the vehicle is due to continue to a subsequent reservation, additional hire may not be possible.
Damage to vehicles
The driver will open the car doors on arrival. Any damage incurred by a passenger due to opening doors onto other vehicles, posts etc. will be charged to the hirer.
Any damage to the vehicle inside or out caused by the client or guests will be charged in full with driver's loss of earnings.
The client named on the booking confirmation accepts responsibility for the conduct of passengers including any damage to the vehicle or removal of any items, i.e. floral arrangements, glasses, etc. Also, vehicle valeting if deemed necessary due to the action of passengers, loss of earnings if the vehicle is unfit for subsequent hire due to actions of passengers.
Breakdown
In the unlikely event of a breakdown, we will make every effort to replace the vehicle either from our own fleet or another company.
A full refund will be made if a replacement cannot be supplied.
Journey termination
We reserve the right to terminate any journey if the conduct of any passenger is found to be either abusive, potentially hazardous to us or other passengers, to be at risk of causing damage to the vehicle or to be of an illegal nature.
Cancellation terms
Bookings cancelled within 48 hours of hire time will forfeit 100% of the cost.
Bookings cancelled within 30 days of the hire time will forfeit 50% of the cost.
Deposits will be taken as pre-payments and are not refundable for advance bookings. Full payment is to be made 30 days before hire date.
Call us for more information.
